Confirm the core journey
The quote should reflect the date, route, pickup time, passenger count and vehicle category you discussed. If any of those details are approximate, ask how a later change could affect the final arrangement.
Ask what is included and excluded
Do not assume every charge is handled in the same way. Request a clear explanation of the items relevant to your journey.
- Tolls and parking
- Airport or permit charges
- Waiting time
- Driver allowance
- Extra distance or hours
- Taxes and payment terms
Know what confirms the booking
Ask what payment or acknowledgement is required, when the exact vehicle details will be shared, and which contact route to use if the plan changes.
Use this guide as a starting point
Vehicle details, availability, charges and booking terms vary by journey. Ask for the exact arrangement and inclusions in writing before confirming.
Request a clear quote →